FAQs

Frequently Asked Questions

Where do you ship from?

We partner with curated global manufacturers and design-focused suppliers to bring premium décor pieces.

How long does delivery take?

Delivery typically takes 7–15 business days, depending on your location and product availability.

Do you offer free shipping?

We offer free shipping on select orders and during promotional periods. Shipping charges, if applicable, are shown at checkout.

Can I track my order?

Yes. You’ll receive a tracking link via email once your order is dispatched.

Do you accept returns?

No. Due to global shipping and the nature of décor products, we do not accept physical returns.

What if my item arrives damaged?

If your item arrives damaged, contact us within 48 hours with photos or video proof. After thorough inspection, we may offer a refund or replacement.

Can I cancel my order?

Orders can be canceled within 12 hours of placing the order. After that, processing begins and cancellations may not be possible.

Do you offer bulk orders or designer collaborations?

Yes. We offer bulk orders and collaborations for interior designers, studios, and commercial projects. Contact us for custom pricing.

Are your products premium quality?

Yes. Every product is curated for design aesthetics, material quality, and craftsmanship.